Shipdate
Easily notify customers when orders will ship. Provides transparency and reduces support requests.
- Orders and Shipping
- 2.5K
Easily notify customers when orders will ship. Provides transparency and reduces support requests.
Easily notify customers when orders will ship. Provides transparency and reduces support requests.
“Where is my order?” (WISMO) is the most common customer service request in ecommerce, accounting for 18% of requests on average. Shipdate helps improve customer satisfaction by sending an estimated shipping date to your customers. When a date is selected for an order, an email is automatically sent to the customer keeping them up-to-date. This will reduce support requests from customers asking when their order will ship. You can even customize the email template.
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